Payment Methods
Rambowool accepts:
- MasterCard / Visa
(We call you to get your card details for an offline transaction with our EFTPOS machine.) - Australia Post service COD
(Pay for your purchase and delivery when you pick up your order at Australia Post.)
It is important that you confirm your order, and then complete the payment details. Please check your order and payment details carefully. When you are satisfied with the information, please select the “Submit order” button.
When we receive your order, we will send you an email with your order details. An invoice will be issued upon payment clearance.
Credit Card Validation
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then we will notify of this immediately
GST/ taxes
All goods are shown with 10% GST already included.
International Orders
Please contact John if you are not in Australia and would like to order products.
Sold out items
If an item you have ordered is sold out online, we will notify you immediately.
Delivery info
Standard delivery within Australia
You should receive your order in approximately 5-15 business days, unless being sent to a remote island, or remote parts of Australia. $16 shipping per order.
Australian customers have their parcels sent via Australia Post.
Returns & Exchanges
Please choose carefully when purchasing the merchandise as refunds and exchanges will not be provided unless the product is faulty, not doing what they’re supposed to do, significantly different to those displayed or described to you.
For all returns enquiry please go to, rambowool.com.au “Contact Us” page and fill in your details or call us on 0418 528 417
We endeavour to please our customer and will provide you with amiable service
Colours
Please note that colours may vary slightly from those displayed on your monitor.
While we have made every attempt to ensure that the information contained on this site has been obtained from reliable sources, Rambowool is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information on this site is provided “as is”, with no guarantee of completeness, typographical errors, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Once an email containing errors is sent to you we cannot correct it. In the case of the discovery of an error in a sent email we may or may not notify you of the error.
Labels may vary in some garments. If, for example, a Rambowool labelled garment becomes sold out, the same garment, labelled differently, may be sent out.
In no event will Rambowool, its related corporations, or directors, freelancers, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information on this site or for any consequential, special or similar damages, even if advised of the possibility of such damages.
We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of the Web Site or a linked web site. You must take your own precautions to ensure that whatever you select for your use from the Web Site is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.
Certain links on this site may connect to other web sites maintained by third parties over which Rambowool has no control. Rambowool makes no representations as to the accuracy or any other aspect of information contained on related web sites.
Rambowool will not be held liable for any parcels/goods which have been lost in transit.
ABN 66 080 950 652